ANYONE can become angry -

that is easy. But to be angry with

the right person, to the right

degree, at the right time, for the

right purpose, and in the right

way — that’s not easy

.2Shoot for the moon. Even if

you miss you’ll be among the

.stars

.3A short course in Human

:Relations

The six most important words: “I

admit I made a mistake.”

The five most important words:

“You did a good job.”

The four most important words:

“What is your opinion.”

The three most important words:

“If you please.”

The two most important words:

“Thank you.”

The one most important word:

“WE”

”The least important word: “I

ﺯﻣﺎﻧﯽ ﺑﺮﺍﯼ ﺗﻔﮑﺮ

-1ﻫﺮ ﮐﺲ ﻣﯿﺘﻮﺍﻧﺪ ﻋﺼﺒﺎﻧﯽ ﺷﻮﺩ،ﺍﯾﻦ

ﺁﺳﺎﻥ ﺍﺳﺖ.ﺍﻣﺎ ﻋﺼﺒﺎﻧﯽ ﺷﺪﻥ ﺍﺯ ﺩﺳﺖ

ﺷﺨﺺ ﻣﻨﺎﺳﺐ،ﺑﻪ ﺍﻧﺪﺍﺯﻩ ﺩﺭﺳﺖ،ﺩﺭ

ﺯﻣﺎﻥ ﻣﻨﺎﺳﺐ،ﺑﺮﺍﯼ ﻫﺪﻑ ﺩﺭﺳﺖ،ﻭ ﺩﺭ

ﺟﻬﺖ ﻣﻨﺎﺳﺐ ﻭ…ﺁﺳﺎﻥ ﻧﯿﺴﺖ

-2ﻫﺪﻓﺖ ﺭﺍ ﻫﻤﯿﺸﻪ ﺑﺰﺭﮒ)ﻣﺘﻌﺎﻟﯽ(

ﺍﻧﺘﺨﺎﺏ ﮐﻦ.ﺍﮔﺮ ﺑﻪ ﺁﻥ ﻧﺮﺳﯿﺪﯼ ﺑﻪ

ﮐﻮﭼﮑﺘﺮﺵ ﻣﯽ ﺭﺳﯽ.

ﺧﻂ ﻣﺸﯽ ﮐﻮﺗﺎﻫﯽ ﺩﺭ ﺭﻭﺍﺑﻂ ﺍﻧﺴﺎﻧﻬﺎ:

ﺷﺶ ﮐﻠﻤﻪ ﻣﻬﻢ:ﻣﻦ ﻗﺒﻮﻝ ﻣﯽ ﮐﻨﻢ ﮐﻪ

ﺍﺷﺘﺒﺎﻩ ﮐﺮﺩﻡ

ﭘﻨﺞ ﮐﻠﻤﻪ ﻣﻬﻢ:ﮐﺎﺭﺕ ﺭﺍ ﺧﻮﺏ ﺍﻧﺠﺎﻡ

ﺩﺍﺩﯼ

ﭼﻬﺎﺭ ﮐﻠﻤﻪ ﻣﻬﻢ:ﻧﻈﺮ ﺗﻮ ﭼﯿﺴﺖ

ﺳﻪ ﮐﻠﻤﻪ ﻣﻬﻢ:ﺍﮔﺮ ﻟﻄﻒ ﮐﻨﯿﺪ

ﺩﻭ ﮐﻠﻤﻪ ﻣﻬﻢ:ﺧﯿﻠﯽ ﻣﻤﻨﻮﻥ

ﯾﮏ ﮐﻠﻤﻪ ﻣﻬﻢ:ﻣﺎ

ﮐﻢ ﺍﻫﻤﯿﺖ ﺗﺮﯾﻦ ﮐﻠﻤﻪ:ﻣﻦ